• By registering with Luxury Resorts West or our resorts properties (Bighorn Meadows Resort in Radium Hot Springs, BC or Sunrise Ridge Waterfront Resort in Parksville, BC) for monthly email newsletters.
  • By communications with Luxury Resorts West to request information about our properties.
  • By participating in a marketing initiative such as contests and giveaways.


Except as expressly set out in this Privacy Policy, we will not sell, transfer or otherwise disclose any of your personal information to any third party (including any of our marketing partners) without your consent.

We disclose personal information only in these limited circumstances:

  • Personal information will be shared with a third party involved in supplying the guest with the services they have purchased to the extent necessary.
  • Personal information may be shared with a public authority or an agent of a public authority’s if required by law, warrant or other compelling legal authority requiring such information.
  • Personal information may be shared with our law office and purchaser’s law office for registration of property at Land Titles during a purchase transaction from our resort properties.

Any such disclosure of a guest’s personal information by Luxury Resorts West to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.


We will maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information to employees and service providers of Luxury Resorts West who require such information for the purposes set out above.


Our website may contain links to third party websites. We strongly encourage you to read the privacy statements of all such third party websites as their policies may be materially different from this Privacy Policy.


You may withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by using the ‘Unsubscribe’ methods as outlined in our monthly email newsletters or sending us an email at and providing us sufficient personal identifiers so we can act effectively on your request.  However, in either case, this may limit our ability to serve you.


If you have any inquiries or comments about this Privacy Policy, please contact To contact us by phone, please call 1-888-766-9637.

Luxury Resorts West
PO Box 571
Radium Hot Springs, BC
V0A 1M0